Terms & Conditions

Last updated: October 27, 2026

These Terms & Conditions apply to the Level22 Fitness LLC website and services purchased through it. Please review your selected offer and any accompanying client agreement before purchasing.

Coaching and Fitness Information

Level22 Fitness provides personal training, online coaching, exercise programs, accountability, and general nutrition education within the coach’s professional scope.

Our services do not replace medical advice, diagnosis, or treatment. Consult an appropriate healthcare professional about medical conditions, symptoms, or whether exercise is suitable for you.

Individual results vary. Specific fitness, weight-loss, or performance results are not guaranteed.

Purchases and Monthly Subscriptions

The price, included services, session credits, and billing frequency are disclosed with your selected offer.

Monthly subscriptions are month-to-month and automatically renew until canceled. By purchasing a subscription, you authorize recurring charges at the price and frequency disclosed during enrollment.

To stop future renewal charges, cancel before your next billing date using the cancellation option provided with your subscription or contact Zach@level22fitness.com for assistance. Canceling an individual appointment does not cancel your subscription.

Appointment Cancellations and No-Shows

Appointment cancellations require at least 24 hours’ notice.

Appointments canceled with less than 24 hours’ notice and appointments missed without notice count as completed sessions. The session credit is forfeited, with no refund or replacement session, unless an exception is approved by the trainer.

Emergency exceptions may be approved at the trainer’s discretion.

Rescheduling

Rescheduling requires at least 48 hours’ notice and is subject to availability.

Canceling an appointment with at least 24 hours’ notice does not guarantee that it can be rescheduled. Replacement appointments remain subject to availability and the applicable billing period.

Session Credits and Expiration

Monthly training sessions must be used within the applicable billing period and do not automatically roll over.

Unused sessions expire at the end of that billing period. Clients are responsible for booking and attending their included sessions within that period.

Trainer Cancellations

Sessions canceled by Level22 Fitness will be rescheduled or appropriately credited. Clients will not lose a session credit because the trainer cancels.

Refunds

Payments are generally nonrefundable, subject to applicable law and any exceptions expressly stated in your offer or client agreement.

Canceling a subscription stops future renewals; it does not automatically refund payments already made.

Applicable legal cancellation and refund rights remain unaffected.

Client Forms and Participation

Clients must complete the applicable intake, health screening, waiver, and client agreement before participating in training.

Each participant in couples coaching must complete their own required forms.

Clients must provide accurate information and notify the trainer of changes that may affect safe participation, including relevant injuries, symptoms, or exercise restrictions.

Workout Materials and Website Content

Level22 Fitness’s original workout programs, written materials, website content, and branding are protected by applicable intellectual-property laws.

Unless otherwise stated, purchased programs and coaching materials are for the purchaser’s personal use. They may not be resold, redistributed, or publicly reproduced without written permission.

Third-Party Services and Privacy

We use third-party platforms, including Squarespace, Acuity Scheduling, and PayPal, to support our website, scheduling, and payments. Their terms and privacy policies apply to your use of their services.

Please review our Privacy Policy for information about how Level22 Fitness handles personal information.

Service-Specific Agreements

Your selected program may include a separate client agreement with additional terms. If that agreement conflicts with these general website terms, the service-specific agreement controls to the extent permitted by law.

Changes to These Terms

Updates will appear on this page with a revised date. Changes affecting an existing paid service will be communicated as required by applicable law and the client’s agreement.

Contact

Level22 Fitness LLC
Email: Zach@level22fitness.com
Phone: 270-313-5108